Costs

Compare Costs: Dymos vs Employees vs Call Center

Input Costs	Parameters	Chain Size	Dymos Pricing
Employee Wage (Hr) Employee Overhead (Hr) Call Center Cost Per Order	Employee Number of Orders per Hour Avg: Employee Minutes per Order Avg: Phone Orders / Day	Division Size: Nationwide Units:	Dymos Price per Order:

Note: Employee Number of Orders per Hour Average parameter: estimate this for your store based on the time that would be required by an employee who is dedicated to the task of handling phone orders for each hour, averaged over a multi-hour shift that includes work-breaks.

This parameter should also take into account employee time spent during a phone call order - handling delivery addresses where relevant, offering upsell items, handling discounts/promotion codes for some customers and taking customer payment information.

This parameter should also take into account the amount of employee idle time that occurs due to the variability of phone calls.

Dedicated Employee

Call Center

Dymos

Dymos vs Employee

Per Order

$1.78

$2.75

$1.50

$0.28

Per Man-Hour (12.00 orders)

$21.35

$33.00

$18.00

$3.35

Day (3.33 man-hrs)

$71.10

$109.89

$59.94

$11.16

Week

$497.70

$769.23

$419.58

$78.12

Month (30 days)

$2,133.00

$3,296.70

$1,798.20

$334.80

Year

Unit

Division

Nationwide

$25,951.50
	$1,038,060.00
		$5,190,300.00

$40,109.85
	$1,604,394.00
		$8,021,970.00

$21,878.10
	$875,124.00
		$4,375,620.00

$4,073.40
	$162,936.00
		$814,680.00